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If you have an issue or question that requires immediate assistance, you can click the button below to contact our Customer Service representative.
We will get back to you within 24 hours!
SHIPPING, RETURN & EXCHANGES
Q: “HOW LONG DOES IT TAKE FOR ORDERS TO REACH THEIR DESTINATIONS?”
We ship nearly all orders within 24 hours and add tracking numbers as soon as we ship. Handling times may vary; any variations will be posted on the item storefront.
Shipping prices reflect the Lower 48 States. There is an additional fee for all other locations and P.O. boxes. Large packages cannot be delivered to P.O. boxes.
If you have not received your order by the estimated delivery date, please contact us as soon as possible.
Q: “DOES DK OFFER FREE SHIPPING?”
Yes. We offer free standard shipping within the Continental U.S. on all newly listed inventory excluding large items ie.. large engines, fenders and frames. Standard shipping time is 1-10 business days.
Q: “WHAT ARE DK'S HOURS OF OPERATION?”
Mon-Fri 8:00am-4:00pm CST
Q: “DOES DK SHIP TO ALASKA, HAWAII, AND PUERTO RICO FOR FREE?”
We can only ship to the lower 48 continental USA.
Q: “WHAT ARE SHIPPING HOURS?”
All orders made before 8:00am CST Mon-Fri qualify for same-day shipping.
Q: “DOES DK SHIP INTERNATIONALLY?”
No. We do not ship internationally.
Q: “CAN I MAKE A RETURN?”
Yes. Items must be returned within 14 days of receiving the item, or the sale is considered final.
Q: “CAN I CHANGE MY SHIPPING ADDRESS?”
Yes. You can change your address before the item is shipped by contacting us.
ABOUT PRODUCTS
Q: “DOES DK OFFER A WARRANTY ON USED PARTS?”
Yes. All of our used parts (including electronic parts) come with a 30 day warranty. Bearings, bushings, gaskets, seals, cables, petcocks, bulbs, clutch plates, sprockets, pistons, and rings are all wear items and are not guaranteed by us unless stated specifically that they are good in the listing. All parts are used unless otherwise noted in the listing description.
We believe in honest and fair deals. We stand behind our products. If you have an issue, please contact us [here] and we will make it right.
We believe in honest and fair deals. We stand behind our products. If you have an issue, please contact us [here] and we will make it right.
Q: “WHAT IF I CAN'T FIND A PART I'M LOOKING FOR?”
Please contact us and we will double check our inventory and compatible fitment. New inventory is added every single week, so make sure to check back.
ORDER & PAYMENT
Q: “CAN I TRACK MY SHIPMENT?”
Yes. A tracking number will be sent to your email at the time of shipment. Your item will be shipped using FedEx or UPS (for larger items) or USPS (for smaller items).
Q: “HOW DO I PLACE AN ORDER?”
To add an item to your cart, select ADD TO CART on the product page. After you finish shopping, review all items in your shopping cart to verify the correct size, and quantity, and fitment. When you are ready to order, select the CHECKOUT button located in your shopping cart. Enter a Shipping Address. Select your method of PAYMENT.
Q: “WHAT PAYMENT METHODS DO YOU ACCEPT?”
We accept all major credit & debit cards, Shop Pay, Apple Pay, Facebook Pay, Google Pay, and PayPal. You can choose the option that's most convenient for you during the checkout process.